ClickFix Scams Target Computer Users Across Industries and Borders

Fake CAPTCHA screens, document error alerts, and phony Facebook messages infect user PCs with data-stealing malware

A clever new cyberscam is wreaking havoc among businesses, hospitality venues, healthcare providers, and other organizations. The scam uses the psychology of social engineering to exploit our human desire to fix little computer problems ourselves, rather than calling IT or opening a ticket. Instead, a pop-up screen on your computer offers simple instructions to fix the document, reload the webpage, or simply prove you are not a robot. Sounds easy enough for the typical computer user, right?

In truth, the easy part is falling for the scam. And no computer user is safe.

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